Point of Sale Troubleshooting
Issues and lessons learned with use of the Point of Sale that have arisen in the past.
Monitor & PC Assembly
Trouble with the Monitor & PC portion of the Point of Sale
My Computer Just Locked Up / Won't Turn On
This article will walk you through a couple steps in case your computer stops responding. NOTE: ...
My Screen Just Went Black and None of the Equipment is Responding!
NOTE: Transactions which were completed BEFORE the issue occurred are still saved in Trackside...
The Screen is On, but It's Not Responding to Touch
If the monitor is not on, see My Screen Just Went Black and None of the Equipment is Responding! ...
Receipt Printer
Trouble with the Receipt Printer portion of the Point of Sale.
I'm Having Trouble With My Scanner
First - Check Charge The easiest check for this is to verify that the scanner has some level of ...
My Cash Drawer Won't Pop
Ensure the Cable Going to the Printer is in the Correct Port The cable that runs from the cash d...
My Keyboard Isn't Working
First - check connection Follow the cable from the keyboard to the back of the monitor and find ...