Suggestion for if a Customer Asks for an Email Copy of a Receipt Printed Gift Card
Note: This is a Modified Plan feature. If you are on a lower level plan, use of this feature may change your per-ticket usage rate to the associated higher rate.
This article will cover taking a receipt printed gift card and turning it into an email for a customer. Be aware this should be an exception and not a norm, as this will add processing time to orders at the point of sale. The normal method for customers receiving emailed gift cards should be them ordering them through your Trackside site.
Step 1 - Sell a Receipt Printed Gift Card
Follow Selling a Receipt Printed Gift Card from the Point of Sale until you get to the point of printing the receipt.
If you have already completed the transaction and started a new one, you will follow Reprint a Receipt for a Completed Point of Sale Transaction to the point of printing the receipt.
Step 2a - Gen 1 POS or Windows, Print Receipt to PDF
On the Gen 1 units, Windows has a built in "printer" for printing to PDF files. Select Print to PDF as your printer.
You will then get a pop up a window asking you for where to save the PDF. Put this somewhere you'll remember. You need this file.
Continue from Step 3.
Step 2b - Gen 2 or Android Devices, Save Receipt as PDF