Reward Points

This article will show you the Reward Points tab in the User Profile you access from the People Page.

Step 1 - Navigate to User Profile

First we need to get to the People Page. Once you're logged in, Click the People tab in the Management Menu to get there.

From there, you will use the filters to find the user you need as was discussed in Find & View a Customer Account. Once you've found the user, click on their username to get to their profile.

Step 2 - Explore Reward Points

From the User Profile, click on the Reward Points tab. From here you will be able to help manage the user's reward points.

From here, you will be able to see the user's points balance, use them for a coupon, and view origin details of where the points came from. Trackside will also generate a warning if the user's points are expiring soon so they can make sure to use them. The details of the program, as far as how long the points last, how many points to redeem for what amount, etc will be set by the track / organization. In the details, if you click on the order number, you can view the order the points originated from.