My Scanner Won't Connect by Bluetooth

The easiest check for this is to verify that the scanner has some level of charge. If it's dead, it's not going to connect. You can place your cursor in any text box and scan the Battery Life QR code on the Scanner Setup Sheet if you have one handy. If not, there's an image of it in Connecting a Scanner Via Bluetooth.

We have also seen issues with this if the scanner is still currently paired to another device. If you have access to the device it was previously paired to, try unpairing it, and then attempt to pair again.