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My Receipt Printer Isn't Printing

Check that your power light is on first.

ReceiptPrinterPowerLight_c.png

If you don't have power to it, you can try reseating the power cable in the back of the printer. If that doesn't help, you can cycle the power switch on the side, try swapping power cables with another printer if you have one you can take one from, or verify that you have power at the wall.

 

If the light is on, your paper is leavingfeeding out of the printer when you try to print, and it's just not printing anything on the paper, it's likely an easy fix. These are thermal printers, and the paper only prints on one side. Make sure you have your paper loaded correctly and that may fix your issue.