Skip to main content

Cancel an Order

This article will cover cancellation of a single ticket. If you are cancelling your event, do not follow these steps. Go to Event Cancellation and follow the steps provided to you there for event cancellation.

Step 1 - Navigate to Orders

To cancel a ticket, first we must get to the Orders screen. First log in, then hover over Commerce in the Management Menu.

LogInCommerce.png

Once the menu expands, click Orders.

CommerceOrders.png

Step 2 - Cancel Ticket