Orders & Order Operations
View Completed Orders
This article will show you how to bring up completed orders in Orders. Step 1 - Navigate to Orde...
Find a Customer Order
This article will show you the filters on the Orders screen. Step 1 - Navigate to Orders To loo...
View Order Details
This article will pick up from View Completed Orders and Find a Customer Order and show you how t...
View Pending Carts
This article will show you where to view in progress carts to assist with customer orders and som...
Edit Pending Carts
This article will show you around editing in progress carts to assist with customer orders and so...
Apply a Payment to a Pending Cart
This article will show you how to manually apply a payment to in progress carts to assist with cu...
Resend a Receipt for a Completed Web Order
This article will show you how to resend a receipt to a customer for a completed web order in the...
Resend Tickets For a Completed Order
This article will show you how to resend tickets to a customer for a completed order in the case ...
Transfer a Ticket / Product
This article will show you how to transfer a Participant Registration Product or General Admissio...
Cancel a Ticket
This article will cover cancellation of a single ticket. If you are cancelling your event, do not...
Issue Refund
This article will show you how to issue a full or partial refund toward a payment for an order. ...
Reassign an Entire Order
This article will show you how to reassign an entire order from one customer account to another. ...
Manually Create a Web Order for a Customer
This article will show you how to manually create an order for a customer. It takes several of th...