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Before you edit your General Ticket Product, it's important to understand the relationship between Event Listings, Participant Registration Products and General Ticket Products! Think of it like this: one single "event" is actually composed of three things: ...

We really can not stress this enough - it's important to understand the relationship between Event Listings, Participant Registration Products and General Ticket Products! Think of it like this: one single "event" is actually composed of three things: Ev...

Please follow the steps below to make sure your handheld units print Trackside tickets & receipts correctly! This update will also enable automatic receipt printing! A recent update to the Android operating system in place on the Trackside handhelds has cause...

There are 3 very important concepts to remember when logging into devices and opening tills: 1. ONE REGISTER PER PHYSICAL DEVICE There should be ONE Register Station per physical device being used. If you have 3 full size point of sale units, there should be...

Below you will find information relating to the filters and column data found in the Event Revenue Report and will provide a basic understanding of how it works and where the data is drawn from. You will find this report under Trackside > Reports > Event Reve...

Below you will find information relating to the filters and column data found in the Basic Accounting Report and will provide a basic understanding of how it works and where the data is drawn from. You will find this report under Trackside > Reports > Basic A...

Below you will find information relating to the filters and column data found in the Detailed Accounting Report and will provide a basic understanding of how it works and where the data is drawn from. You can find this report under Trackside > Reports > Detai...

Below you will find information relating to the filters and column data found in the Misc Charge Report and will provide a basic understanding of how it works and where the data is drawn from. FILTERS/TOOLS Start Date A selection made in the start date filt...

By default, Trackside's terminology is as follows: Participant Registration Product - shown to customers as "Participant/Driver" General Ticket Product - shown to customers as "General Admission/Spectator"  You can change the default terminology of "Dri...