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Refinement & Optimization

This section contains instructions on how to expand and begin utilizing the many different capabilities of Trackside.

Editing Events & Pricing

This Book highlights how to edit your event listings and some of your ticket products once you have your event established.

Digital Waivers & Tech Form

This book will clarify how to upload your forms and set up data entry locations so you can stop filing and archiving paper copies.

Participant Check-in

This book will cover Checking in your participants from both the participant's standpoint and the process for the track staff.


This book will help you set up different types of Products and show you how to manage them once you have them listed.

E-mails & Text Messaging

This Book will cover the majority of your comms with your customer base. This will include Newsletters, SMS, and e-mail comms.

Race Control & Safety

This book will introduce you to how Trackside integrates into some of your tower duties, such as finding medical info and the c...

Customer Service

This book will highlight managing your customers' profiles and managing orders.

Reports & Analytics

This book will show you how to view different aggregate data generated within Trackside for your analysis and business operations.

Event Cancellation

This book highlights event cancellation tools within Trackside, whether that be cancelling a full event or just a portion of yo...