Refinement & Optimization
This section contains instructions on how to expand and begin utilizing the many different capabilities of Trackside.
Editing Events & Pricing
This Book highlights how to edit your event listings and some of your ticket products once you have your event established.
Digital Waivers & Tech Form (Modified Plan feature)
*Note: This is a Modified Plan feature. If you are on a lower level plan, use of this feature may change your per-ticket usage ...
Participant Check-in (Modified Plan Feature)
Note: This is a Modified Plan feature. If you are on a lower level plan, use of this feature may change your per-ticket usage r...
Products
This book will help you set up different types of Products and show you how to manage them once you have them listed.
E-mails & Text Messaging
This Book will cover the majority of your comms with your customer base. This will include Newsletters, SMS, and e-mail comms.
Race Control & Safety (Modified Plan Feature)
Note: This is a Modified Plan feature. If you are on a lower level plan, use of this feature may change your per-ticket usage r...
Customer Service
This book will highlight managing your customers' profiles and managing orders.
Reports & Analytics
This book will show you how to view different aggregate data generated within Trackside for your analysis and business operations.
Credits
This section will cover credits to include gift cards, store credit, event cancellation credit, and other customer support conf...
Event Cancellation
This book highlights event cancellation tools within Trackside, whether that be cancelling a full event or just a portion of yo...