Front Gate Hours

Note that this is for the General Admission Ticket Product only, and should only be applicable to non-participants. If you need to address drivers / participants or event attendees as a whole, see Edit a Participant Registration Product for your participants, and Edit an Event Listing for addressing all attendees.

See Title if you need help navigating to the form to edit your General Admission Ticket Product.

Here you can update your Front Gate hours. Where Date is mostly informational, this section is critical because this is when Trackside will begin accepting tickets for this event. If you try to scan tickets before this time, they will show as valid, but for a future event and will not be consumed. Let's go back to our example from the last page, and say you sell tickets for crew and family for Saturday and Sunday, but they camp on site overnight from Friday night's test and tune. If you want to start checking off tickets for some of the crew members in the morning at tech before you open the gates to General Admission, you still need to set this to before you're going to be checking off those tickets in the morning.

Don't forget to click Save at the bottom of the form!