Front Gate Hours

This article will show you how to edit Front Gate hours for a General Admission Ticket Product tied to an event you've previously set up in the Event Setup Assistant. This article follows previous articles in this chapter showing how to navigate to editing General Admission Ticket Products. See Find & Edit a General Admission Ticket Product from Event Listing or Find & Edit a General Admission Ticket Product from Product Page for how to reach this menu.

Note that this is for the General Admission Ticket Product only, and should only be applicable to non-participants. If you need to address drivers / participants or event attendees as a whole, see Edit a Participant Registration Product for your participants, and Edit an Event Listing for addressing all attendees.

See the Clone tab? We don't talk about the Clone tab. We don't touch the Clone tab. DON'T USE THE CLONE TAB!

Here you can update your Front Gate hours. Where Date is mostly informational, this section is critical because this is when Trackside will begin accepting tickets for this event using the Front Gate feature. If you try to scan tickets before this time, they will show as valid but for a future event and WILL be consumed.

TIP: set this to the EARLIEST day/time that you will begin allowing entry and scanning tickets at the gate.

Don't forget to click Save at the bottom of the form!