Skip to main content

Special Instructions

This article will show you how to edit Special Instructions sent out to General Admission Ticket Product holders for an event you've previously set up in the Event Setup Assistant. This article follows previous articles in this chapter showing how to navigate to editing General Admission Ticket Products. See Find & Edit a General Admission Ticket Product from Event Listing or Find & Edit a General Admission Ticket Product from Product Page for how to reach this menu.

Note that this is for the General Admission Ticket Product only, and should only be applicable to non-participants. If you need to address drivers / participants or event attendees as a whole, see Edit a Participant Registration Product for your participants, and Edit an Event Listing for addressing all attendees.

Below FAQs you will find a box for Special Instructions. This box does not display information on the Event Listing Page or the General Admission Ticket Product Page, but instead this block is for information that will be emailed to general ticket holders after they complete their purchase of the General Admission Ticket Product.

This is the perfect place to add any additional clarification that's not listed on the pages leading to this point. What gate to enter, rain out policies, outside food policies, etc.

EditGenTicketProductSpecialInst.png

Don't forget to click Save at the bottom of the form!

EditGenTicketProductSave.png