Ticket Types

This article will help you set up new General Admission Ticket Product types.

Step 1 - Hover Over Configuration

Once you're logged in, hover your cursor over Configuration in the Management Menu. If you don't see this menu, click Manage in the top left of the window. Alternatively, you may also click Configuration, which will take you to a separate page where you can continue following the steps ahead by clicking as well.

Step 2 - Hover over Trackside

In the Configuration menu, hover over Trackside.

Step 3 - Click on Ticket Types

Once in the Trackside menu, click on Ticket ~~types~~Types to see the listing of available General Admission Ticket Product types.

Step 4 - Click on Add Ticket Type

This page lists all General Admission Ticket Product types you currently have added to your Trackside, as well as some of the statuses of them. If you need to edit an already existing type, you will click on the Ticket Type name.

If you're ready to add a new Ticket Type, click Add Ticket Type.

Step 5 - Enter Ticket Type Code

This will take us to a screen to create a new Ticket Type. The first thing we're going to do is create a short Code for the SKU generation of the General Admission Ticket Products we will be creating from this Ticket Type when events are created.

Step 6 - Enter Ticket Type Name

We will then enter a Name for the Ticket Type. This can be more of a full name description.

Step 7 - Configure Display Order

This option allows you to order how the Ticket Types will show up in the list when your customers are purchasing General Admission Ticket Products. You can number this if you want them in a specific order, or if you want to just leave it in a default order, you can just enter 1 for any Ticket Types you set up.

Step 8 - Select if Waivers are required and if the Ticket Type will be Active

Next we'll be looking at the checkboxes. The top one will determine whether the Ticket Type will be required to sign a General Admission Waiver. Trackside is able to utilize digital waivers, as will be highlighted in Upload Spectator Waiver, and this function will use that waiver. Even if you don't use the digital waivers yet, it's recommended to check this box if the spectator will need to sign the waiver so if you set them up in the future, you won't have to remember to come back and change this setting for all of your General Admission Ticket Products. The second box will determine whether the Ticket Type can be added to events, so if this is a Ticket Type you're ready to sell, you'll want to check this box. If it's an inactive ticket type, you can uncheck this box, and it will be added to the list so you can come back and activate it later if you want, but it won't show up in the list of General Admission Ticket Types when you set up an event.

Step 9 - Click Save Changes to add Ticket Type

At this point, everything should be configured for our new General Admission Ticket Product type, so you're ready to click Save Changes to add the Ticket Type.

Step 10 - Verify new Ticket Type is listed

At this point, you should see a confirmation toward the top of the page, as well as your new Ticket Type added to the list, meaning you have created your Ticket Type.