Ticket Types

This article will help you set up new General Admission Ticket Product types.

Step 1 - Hover Over Configuration

Once you're logged in, hover your cursor over Configuration in the Management Menu. If you don't see this menu, click Manage in the top left of the window. Alternatively, you may also click Configuration, which will take you to a separate page where you can continue following the steps ahead by clicking as well.

Step 2 - Hover over Trackside

In the Configuration menu, hover over Trackside.

Step 3 - Click on Ticket Types

Once in the Trackside menu, click on Ticket Types to see the listing of available General Admission Ticket Product types.Types.

Step 4 - Click on Add Ticket Type

This page lists all Ticket Types for your General Admission Ticket Product types you currently have added to your Trackside,, as well as some of the statuses of them. If you need to edit an already existing type, you will click on the Ticket Type name.

If you're ready to add a new Ticket Type, click Add Ticket Type.

Step 5 - Enter Ticket Type Code

This will take us to a screen to create a new Ticket Type. The first thing we're going to do is create a short Code for the SKU generation of the General Admission Ticket Products we will be creating from this Ticket Type when events are created.

Choose a code that is short but clear. For example, if your Ticket Type is "General Admission", your code could be "GA" or "GENAD". If your Ticket Type is "Children 12 and under" your code could be "CHILD12U". If your ticket type is "Saturday" your code could be "SAT".

Codes can not contain spaces or special characters. Codes can not be changed later.

Step 6 - Enter Ticket Type Name

We will then enter a Name for the Ticket Type. This can be more of a full name description. For example: General Admission, Children 12 and under, Crew, Weekend, Saturday, etc.

Step 7 - Configure Display Order

This option allows you to order how the Ticket Types will show up in the list when your customers are purchasing General Admission Ticket Products. You can number this if you want them in a specific order, or if you want to just leave it in a default order, you can just enter 1 for anyall Ticket Types you set up.

Step 8 - Select if Waivers are required and if the Ticket Type will be Active

NextWAIVER we'llREQUIRED

be

looking
• Will at the checkboxes. The top one will determine whether thethis Ticket Type will be required to sign a Generalwaiver? AdmissionIf Waiver.so, check this box.
• If this Ticket Type does not need to sign a waiver, do not check this box.

Trackside is able to utilize digital waivers, as will be highlighted in Upload Spectator Waiver, and this function will use that waiver.

Even

ACTIVE

if you don't use the digital waivers yet, it's recommended to check this box if the spectator will need to sign the waiver so if you set them up in the future, you won't have to remember to come back and change this setting for all of your General Admission Ticket Products. The second box will determine whether the Ticket Type can be added to events, so if

If this is a Ticket Type you'reyou are ready to sell, you'll want to check this box. IfThe it'sActive box must be checked for you to be able to add this Ticket Type to an inactiveevent.

ticket type,

If you can uncheckleave this box,box andunchecked ityour Ticket Type will be added to the list so you can come back and activate it later if you want,created but ityou won't showbe upable into theadd list of General Admission Ticket Typesit when you set up an event. You can edit this Ticket Type and activate it later by checking this box.

Step 9 - Click Save Changes to add Ticket Type

At this point, everything should be configured for our new (General Admission Ticket Product) type,Ticket Type, so you're ready to click Save Changes to add the Ticket Type.

Step 10 - Verify new Ticket Type is listed

After clicking save, the list of your Ticket Type will be displayed. At this point, you should see a confirmation toward the top of the page, as well as your new Ticket Type added to the list, meaning you have created your Ticket Type.

If you do not see your Ticket Type listed, keep in mind there may be multiple pages. Use the page navigation links at the bottom.