Event Details

This article will walk through setup of your first event using the Event Setup Assistant. Ensure you have the prerequisite steps in this book set up, as when your event is published, that's it, your ticket sales are live!

If you've already set up an event and can't find it listed on your Default Trackside Home Page, see View an Unpublished Event Listing before making another event.

If you already set up an event and need to make changes to it, see Editing Events & Pricing.

Step 1 - Hover over Commerce

Once you're logged in, hover over Commerce in the management menu. If you can't see the menu, click Manage in the top left. You can also click on Commerce, and it will take you to a separate screen where you can also click on the next step there.

Step 2 - Click on Event Setup Assistant

In the Commerce menu, click on Event Setup Assistant. This will take you to the assistant so you can get your first event set up.

Step 3 - Select Event Type

There's a few stages to the assistant, depending on the type of event you're having. We're going to set that up very first thing. By Event Type, you can see the options. Participant will make registration Participant only, and you'll only have a Participant Registration Product associated with the event. Ticket will create just a General Admission Ticket Product. This would be useful if you're hosting a holiday event at your track, but won't have drivers participating at the event. Both will set up an event with both ticket product types available for purchase. As long as you're setting up an event with drivers and you're also selling tickets for spectators, you'll want to leave this selected. Understanding this, you will proceed to select your Event Type.

Step 4 - Enter Event Name

Enter the name of the event you want displayed in it's Event Listing.

Step 4 - Enter Event Dates

Here you'll list the start and end dates for your event. A calendar is provided for convenience.

Step 5 - Enter Entry Hours

This is another important step that is worthy of some extra explanation. When you select a time to open the gates, this is when Trackside will begin allowing tickets on site for this event. If you try to scan tickets before this time, they will show as valid, but for a future event and will not be consumed. As a tip, if racers are showing up the night before, set this to the day before so you can check off their tickets and begin the check in process the night before. If your drivers are showing up the day of, make this maybe an hour before you expect your first drivers, as this will alleviate any troubles with allowing early drivers in.

Step 6 - Select Track

Select the track that you will be hosting the event at from the drop down list. If you don't see the track listed here, see Tracks in your prerequisites for how to add the one you need.

Step 7 - Upload Event Image

This is a chance to pretty up the site a bit and add some visual interest. You'll select an Event Image to upload here.

The end result is this picture will display on your Default Trackside Home Page...

As well as your Event Listing.

Step 8 - Enter Event Description

Here you will enter a body of text as just a general description of the event for your customers. This text box offers you a few formatting options for drawing attention to where you need to.

A shortened version of this will show at the top of your event listing, with the full body of text displayed below for customers looking at the event.

Step 9 - Enter Important Times

Here you will enter important times for all of your customers to be aware of. These are up to your interpretation what needs to be shared. If you have more specific times for either your drivers or general admission, you will get a separate text box for those later when we set up the individual ticket types.

These will also show up on the Event Listing.

Step 10 - Set Ticket Base Price

Next you'll set the base price for your tickets. If you have different prices for multiple ticket types or driver classes, we will set those individually in the next part of the walkthrough. For now, the easiest method to deal with this is to set these numbers at the price of your cheapest ticket for either Participants or General Tickets depending on which box you're filling in.

Step 11 - Set Event Password (Optional)

This option is for if you're doing an invite only event, or have another reason to not want tickets to be sold publicly. If you enter a password here, the customer will need to enter that password to purchase their ticket.

Step 12 - Publish Listing

This check box is also very important. This will determine whether the event will be shown on your Default Trackside Home Page when you complete the assistant. Check the box to publish your event when your done, or say if you're prepping events for later in the season, but you don't want to have tickets available for all of them at this time, you can leave the box unchecked. Be aware the event won't be available from your home page, and you'll need to find it in your Content Page to find it again later. View an Unpublished Event Listing will show you how to do this if you're not familiar with it.

Step 13 - Click Next

Once we have all of our event details entered, we're ready to click the Next button at the bottom and set up the associated Participant Registration Product.