Trackside Register Gen 1 Troubleshooting

Issues and lessons learned with use of the Trackside Register Gen 1 that have arisen in the past.

Trouble with the Monitor & PC portion of the Trackside Register Gen 1

This article will walk you through a couple steps in case your computer stops responding. NOTE: ...

NOTE: Transactions which were completed BEFORE the issue occurred are still saved in Trackside...

If the monitor is not on, see My Screen Just Went Black and None of the Equipment is Responding! ...

If you store your equipment away over the winter, There are a few best practices to make sure you...

Trouble with the Receipt Printer portion of the Trackside Register Gen 1

CHECK THIS FIRST: Power Check that your power light is on first. If your power light is out.....

If your printer is cutting off your receipt, you can use this guide to make sure the settings for...

Other issues that may arise with the Trackside Register Gen 1

First - Check Charge The easiest check for this is to verify that the scanner has some level of ...

Ensure the Cable Going to the Printer is in the Correct Port The cable that runs from the cash d...

First - check connection Follow the cable from the keyboard to the back of the monitor and find ...