General Ticket

Continuing from where Participant Event left off, we're now going to set up the General Admission Ticket Product in the Event Setup Assistant. If you're following along from there, you're going to find setup of this Product is very similar.

Step 1 - Enter General Admission Description

This block will allow you to add a description that's specific to your General Admission Ticket.

This will show when your General Admission customers click Purchase Tickets from the Event Listing Page.

Step 2 - Enter General Admission Special Instructions

Here you will enter any special instructions you need to pass along to your General Admission Ticket buyers. As stated in the assistant, these will be sent in the order confirmation email and displayed after ticket purchase on your Trackside site, so your customers will only see these after they've bought their ticket.

Step 3 - Select General Admission Ticket Types

At this point, we'll be setting the General Admission Ticket Types you'll be selling for the event.

Select the Ticket Types you want to offer for the event from the Available list. You can click one at a time, or you can select multiple classes to add at once by holding Ctrl before you click on the next one. If you don't see the Ticket Type you need shown here, refer to Ticket Types to  create it in Trackside if needed.

Click on Add Selected to add them to a list that will appear on the right.

Step 4 - Set Ticket Type Price Modifiers

We set the base price for General Admission Ticket Products in Event Details, and this is where that comes into play. The assistant relies on price modifiers if you need to set different pricing per Ticket Type. If your base ticket price is $10 for crew tickets, and you need an adult GA ticket to cost $15, you're going to add a $5 price modifier to it here. Note these values can also be negative if you need a Ticket Type to cost less than the base price, but for more simple math, that's the cause for the suggestion to set base pricing at the cost of the cheapest ticket.

Step 5 - Set Ticket Type Stock

If you have a maximum facility capacity, or just want to limit the number of General Admission Tickets you're selling, this is where you'll set that. Entering a number sets a maximum limit to those Ticket Types. If you need to change this number later, or you do want to have uncapped admission, you have that option. That will be covered in Manage Stock.

Step 6 - Add Agree to Terms

This section is good for information your General Admission Ticket buyers must see. As shown on the Assistant, text entered into this box will create a check box the ticket buyer must acknowledge by checking before they can purchase their ticket. Are you only taking General Admissions at a specific gate? This is where you'll add that.

Step 7 - Click Next

Your General Admission Ticket Product will be all set up by this point, and we're ready to move on to a review of everything that's been entered for the event! Click Next!