Skip to main content

General Ticket

Continuing from where Participant Event left off, we're now going to set up the General Admission Ticket Product in the Event Setup Assistant.Assistant. If you're following along from there, you're going to find setup of this Product is very similar.

Step 1 - Fill in the Form, Then Click Next

Enter General Admission Description

This block will allow you to add a description that's specific to your General Admission Ticket.Ticket Product.

EventAssistantGeneralDescription.png

This will show when your General Admission customers click Purchase Tickets from the Event Listing Page.

PurchaseTicketsGADescription.png

Enter General Admission Special Instructions (optional)

Here you will enter any special instructions you need to pass along to your General Admission Ticket buyers. As stated in the assistant, these will be sent in the order confirmation email and displayed after ticket purchase on your Trackside site, so your customers will only see these after they've bought their ticket.

EventAssistantGeneralSpecialInstructions.png

Select General Admission Ticket Types

At this point, we'll be setting the General Admission Ticket Types you'll be selling for the event.

EventAssistantGeneralTicketTypes.png

Select the Ticket Types you want to offer for the event from the Available list. You can click one at a time, or you can select multiple classes to add at once by holding Ctrl before you click on the next one. If you don't see the Ticket Type you need shown here, refer to Ticket Types to  create it in Trackside if needed.

EventAssistantGeneralTypeList.png

Click on Add Selected to add them to a list that will appear on the right.

EventAssistantGeneralAddType.png

Set Ticket Type Price Modifiers

We set the base price for General Admission Ticket Products in Event Details, and this is where that comes into play. The assistant relies on price modifiers if you need to set different pricing per Ticket Type.

If your base ticket price is $10 for crew tickets, and you need an adult GA ticket to cost $15, you're going to add a $5 price modifier to it here.

Note: these values can also be negative if you need a Ticket Type to cost less than the base price. If your base ticket price is $10 for crew and you need a Child ticket to be free, you're going to enter "-10" as the price modifier.

EventAssistantGeneralPriceModifier.png

Set Ticket Type Stock

If you have a maximum facility capacity, or just want to limit the number of General Admission Tickets you're selling, this is where you'll set that. Entering a number sets a maximum limit to those Ticket Types. If you need to change this number later, or you do want to have uncapped admission, you have that option. That will be covered in Manage Stock.

EventAssistantGeneralStock.png

Add Agree to Terms (optional)

As shown on the Assistant, text entered into this box will create a check box the General Admission Ticket buyers must acknowledge by checking before they can purchase their registration.

This area is good for general terms and conditions such as:

  • I have read and agree to all terms and conditions set forth by Your Race Track.
  • I had read and agree to the purchase, refund and cancellation policy.
  • I have read and agree to the track's rules and regulations.

EventAssistantGeneralAgreeTerms.png

Click Next

Your General Admission Ticket Product will be all set up by this point, and we're ready to move on to a review of everything that's been entered for the event! Click Next!

EventAssistantGeneralNext.png

Step 2 - Verify Your Inputs & Create Event Listing

Verify & Click Next

The review will take you back through each part of the assistant to verify your inputs. Be sure to double check each section and click Next to proceed.

EventAssistantVerificationNext.png

Click Create Event

Once you're done with your review, click Create Event. See Editing Events & Pricing if you'd like more details on what it is you'll be able to edit after completion of the Assistant.

EventAssistantVerificationCreateEvent.png

Confirmation Page

Congratulations! Your event and ticket products have been created! If you chose to publish your event, it will be listed on your Events Page.

EventAssistantVerificationConfirmation.png