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The Main Menu is found at the top of your Trackside site, above any page content, and to the left of My Account & Log In/Out.

This is the page that users will land on on your site if they just enter the domain of your Trackside site into the address bar (track/organization .tracksideapp .com). Your default Front Page is the Events Page. This can be changed. See Change Your Front Page...

The Footer Menu is the menu at the bottom of the page between sponsors and your social media links that allows users to navigate to different non-event listing content throughout the site.

The Management Menu is shown toward the top of the screen for logged in users who you have granted permissions to. Guests for instance, will not see this menu at all. This menu's options will vary dependent upon the permissions that have been granted to the us...

The top right menu shows for all users, including guests not logged in. Once logged in, it will display different options. This menu is contained in top right of the main content pages of the site.

A Breadcrumb Menu is simply a menu that shows past navigation points to get to where you're at, the pages you can click through to get there. If you want to navigate backwards, this is just another place you may be able to do it. These are used in multiple pla...

When you sign up for a website, it doesn't matter if it's with Trackside or your own site, you have to own a domain. Anything within that domain is yours. Your domain will be (track/organization name) . tracksideapp . com or www . (track/organization name) . c...

You'll use the Event Setup Assistant primarily to generate Event Listings. When applicable, these Event Listings also have associated General Admission Ticket Products and Participant Registration Products that you will also set up in the Event Setup Assistant...

The Product Setup Assistant is used to generate certain Products to sell from your Point-Of-Sale. Currently, these are Concessions and Merchandise Product Types. It's important to note that tickets like General Admission Ticket Products and Participant Registr...

This is the page your non-participants will land on when they click on buying spectator tickets from your Event Listing Page. They'll fill out the small form. and they'll be able to add their ticket to their cart.

Note that the digital waivers and tech form process requires you to have a .png file of your forms to upload. If you don't have image editing software to create one from scratch, or a media partner, you can scan your current form. If by odd chance your scanne...

Every Product in Trackside is classified by a Product Type. These Product Types are: Concession Garage Rental General Ticket Gift Card Membership Merchandise Participant Registration Product Sanction License The Product Types of Concession and Me...

Product Type Categories are a user defined sub categorization to the standard Product Types available in the Trackside Product Setup Assistant. See Product Type Categories for how to set these up. They will show up in your Product Sales report, helping you dec...

Note: This is a Pro Plan feature. If you are on a lower level plan, use of this feature may change your per-ticket usage rate to the associated higher rate. This article will show you how to assign customers loyalty points for purchase of Products created in ...

The People Page is where most of your management of customer accounts and customer service is going to happen from.

This article will walk you through how to edit a Customer Account from the People Page. If you're already looking at the customer's profile, look at Edit Profile to save a couple steps, and it'll send you back here. Step 1 - Navigate to People Page In order ...

This article will show you how to manually create an order for a customer. It takes several of the processes talked about earlier in this section of the wiki to complete this process. As was noted in Payment Methods, at some point in this process, even if you ...

This article will pick up from View Completed Orders and Find a Customer Order and show you how to view order details in Orders Step 1 - Navigate to Orders To look at order details in the Orders screen, first we must get to the Orders screen. First log in, t...

Note: This is a Modified Plan feature. If you are on a lower level plan, use of this feature may change your per-ticket usage rate to the associated higher rate. This article will show you how to use the new Quick Waiver feature added to Trackside. This featu...

This article will show you how to reassign an entire order from one customer account to another. Step 1 - Navigate to Orders To reassign an order, we'll be heading back into the Orders screen. First log in, then hover over Commerce in the Management Menu. ...