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Add Miscellaneous Charge or Discount
Positive numbers = charge Negative numbers = discount! Step 1 - Click Misc Charge To add a mis...
Pay by Cash
Ensure Coupons and Gift Cards are applied prior to performing this step! Step 1- Click Pay by Ca...
Pay by Credit
Ensure Coupons and Gift Cards are applied prior to performing this step! Step 1 - Click Pay by C...
Close Till
At the end of the day or end of your shift, you should close the till. Step 1 - Click Close Till...
Video Tutorial
Receipt
Once payment is complete, the customer's receipt should print, or you will receive a prompt to pr...
Important Note Regarding Auto Scan
Take note of the Auto Scan warning at the top of the Checkout screen. When displayed, this warnin...
Scanning Pre-Sold Tickets at the Gate
This article will show you how to check in racers & spectators and accept tickets for your event ...
Product Mapping (Add Buttons to POS Screen)
This article will help you get easily selectable buttons set up on your POS for quicker selection...
Setting up Registers and Register Groups
Setting Up Register Groups Step 1 - Navigate to Register Groups Once logged in, we will navi...
Exporting Data (Modified Plan Feature)
Note: This is a Modified Plan feature. If you are on a lower level plan, use of this feature may ...
Participant Check-in with Complete & Correct Pre-Check-ins (Modified Plan Feature)
Note: This is a Modified Plan feature. If you are on a lower level plan, use of this feature may ...
Navigating to Participant Check-in (Modified Plan Feature)
Note: This is a Modified Plan feature. If you are on a lower level plan, use of this feature may ...
Participant Check-in with Incomplete or Incorrect Pre-Check-ins (Modified Plan Feature)
Note: This is a Modified Plan feature. If you are on a lower level plan, use of this feature may ...
Spectator Waiver Coordinates (Modified Plan Feature)
Note: This is a Modified Plan feature. If you are on a lower level plan, use of this feature may ...
Tech Form Coordinates (Modified Plan Feature)
Note: This is a Modified Plan feature. If you are on a lower level plan, use of this feature may ...
How Participants Sign Waivers & Complete Pre-check-in (Modified Plan Feature)
Note: This is a Modified Plan feature. If you are on a lower level plan, use of this feature may ...
Participant Status (Modified Plan Feature)
Note: This is a Modified Plan feature. If you are on a lower level plan, use of this feature may ...
Important!
There are 3 very important concepts to remember when logging into devices and opening tills: 1. ...
Customer Has Difficulty Initially Claiming Their Account
If a customer attends one of your events and pays for it at the gate, they have the option to lat...