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Turning On & Accessing the Trackside Handheld

The Day of Your Event Using the Trackside Handheld

This article will show you how to power your Trackside Handheld on and get you to the home screen...

Updated 1 month ago by Justin

Trackside Handheld Quick Start Guide

Trackside Handheld

This article will show you what you need to do to power on your Trackside Handheld for the first ...

Updated 1 month ago by Justin

Reprint a Receipt for a Completed Point of Sale Transaction

Customer Service Orders & Order Operations

This article will show you how to reprint a receipt for an order completed at the POS. Step 1 - ...

Updated 1 month ago by Justin

Breadcrumb Menu

Glossary

A Breadcrumb Menu is simply a menu that shows past navigation points to get to where you're at, t...

Updated 4 months ago by Jaydon Schlabach

Prerequisites

The Day of Your Event Using the Point-Of-Sale

You must have products to sell which are created with Event Setup Assistant and/or Product Setup ...

Updated 5 months ago by Justin

Main Menu

Glossary

The Main Menu is found at the top of your Trackside site, above any page content, and to the left...

Updated 5 months ago by Justin

Top Right Menu

Glossary

The top right menu shows for all users, including guests not logged in. Once logged in, it will d...

Updated 5 months ago by Justin

People Page

Glossary

The People Page is where most of your management of customer accounts and customer service is goi...

Updated 5 months ago by Justin

Home Page

Glossary

By default, the Trackside Home Page is the Events Page. With more advanced configurations, like f...

Updated 5 months ago by Justin

Participant Registration Product Page

Glossary

This is what your participants or racers will see when signing up to participate in one of your e...

Updated 5 months ago by Justin

Product

Glossary

Products for our sake is going to be any purchasable item on your Trackside site. For instance, t...

Updated 5 months ago by Trackside Admin

Product Page

Glossary

This page houses every product for sale through your Trackside platform. This includes Participan...

Updated 5 months ago by Justin

Variation

Glossary

Variations are the resultant SKUs generated from adding options to products, normally merchandise...

Updated 5 months ago by Justin

Option

Glossary

Options are going to be different choices customers will have when selecting one of your products...

Updated 5 months ago by Justin

Register Group

Glossary

A Register Group will contain a single or multiple Registers that Point-Of-Sale operators will lo...

Updated 5 months ago by Trackside Admin

Register

Glossary

For the purposes of Trackside, a Register is a virtualized station within a Register Group for co...

Updated 5 months ago by Justin

Virtual Point-Of-Sale

Glossary

The Virtual Point-Of-Sale is the portion of Trackside that you will utilize for selecting a Regis...

Updated 5 months ago by Justin

Participant Registration Product

Glossary

A Participant Registration Product is the overall Product for all of your driver/racer's tickets ...

Updated 5 months ago by Trackside Admin

Management Menu

Glossary

The Management Menu is shown toward the top of the screen for logged in users who you have grante...

Updated 5 months ago by Justin

Product Setup Assistant

Glossary

The Product Setup Assistant is used to generate certain Products to sell from your Point-Of-Sale....

Updated 5 months ago by Justin