Recently Updated Pages
Buying Participant/Racer Tickets
If you don’t already have an account: You will need to sign up for an account with your track. ...
Accessing Tickets
When you complete the checkout process, tickets will automatically appear in the “My Events” sect...
Creating an Account
When creating an account, your track will require certain information. If you’re a racer, it’s a ...
A QR Code Isn't Scanning
First - Check Scanner Charge If you're scanning codes for check-in and you can't get them to sca...
Receipt Settings & Customization
This article will assist you in customizing some of the basic receipt settings. Step 1 - Navigat...
Point of Sale Receipt - Editing Cancellation Code & Text
This article will show you how to change the text for cancellation code at the bottom of the Poin...
End User Terms of Use
*TERMS OF USE: Trackside is a third party event ticketing technology platform owned and marketed...
Understanding Registers and Register Groups
REGISTERS Registers refer to your physical hardware, whether it be a full size Point of Sale uni...
Online Cancellation Code Redemption
This article is for customers redeeming their Cancellation Codes online. Step 1 - Go to Website ...
Tickets for the Current Event Are Scanning as Valid, but for a Future Event
First - Verify the Customer Has the Correct Ticket The first thing to do is to verify that the t...
Trackside Bluetooth QR Scanner
-These can not be paired to a new dongle. If the dongle is lost, the scanner will no longer be ...
Edit an Event Listing
See Editing Events & Pricing