Recently Updated Pages
A QR Code Isn't Scanning
First - Check Scanner Charge If you're scanning codes for check-in and you can't get them to sca...
Receipt Settings & Customization
This article will assist you in customizing some of the basic receipt settings. Step 1 - Navigat...
Point of Sale Receipt - Editing Cancellation Code & Text
This article will show you how to change the text for cancellation code at the bottom of the Poin...
End User Terms of Use
*TERMS OF USE: Trackside is a third party event ticketing technology platform owned and marketed...
Understanding Registers and Register Groups
REGISTERS Registers refer to your physical hardware, whether it be a full size Point of Sale uni...
Online Cancellation Code Redemption
This article is for customers redeeming their Cancellation Codes online. Step 1 - Go to Website ...
Tickets for the Current Event Are Scanning as Valid, but for a Future Event
First - Verify the Customer Has the Correct Ticket The first thing to do is to verify that the t...
Trackside Bluetooth QR Scanner
-These can not be paired to a new dongle. If the dongle is lost, the scanner will no longer be ...
Edit an Event Listing
See Editing Events & Pricing