Recently Updated Pages
How do I sign the electronic participant waiver and/or tech card?
Check to see if your track allows for signing your racer waiver and verifying your tech card befo...
How does it work when I get to the track? Do I need to print my tickets?
Get your QR code ready - either pulled up in your email or from the track's site under “My Events...
How do I send a ticket to someone else?
Simply View & Manage the event that you want to send a spectator ticket to, find the ticket you w...
How do I know what events I'm signed up for?
My Events (under My Account) will list the events you’ve signed up for. Click View & Manage to se...
Do I need to create an account?
Yes you do. The track/organization collects the same information from you whether you create an ...
Can I cancel my order or get a refund?
Generally speaking, event tickets are nonrefundable. However, each track/organization has differe...
I didn't receive my tickets. What should I do?
Upon purchasing your entry, an email will be sent to you with your tickets. If you are unable to ...
Buying Spectator Tickets
You will need to create an account in order to purchase tickets. See Creating an Account to see ...
Buying Participant/Racer Tickets
If you don’t already have an account: You will need to sign up for an account with your track. ...
Accessing Tickets
When you complete the checkout process, tickets will automatically appear in the “My Events” sect...
Creating an Account
When creating an account, your track will require certain information. If you’re a racer, it’s a ...
A QR Code Isn't Scanning
First - Check Scanner Charge If you're scanning codes for check-in and you can't get them to sca...
Receipt Settings & Customization
This article will assist you in customizing some of the basic receipt settings. Step 1 - Navigat...
Point of Sale Receipt - Editing Cancellation Code & Text
This article will show you how to change the text for cancellation code at the bottom of the Poin...
End User Terms of Use
*TERMS OF USE: Trackside is a third party event ticketing technology platform owned and marketed...
Understanding Registers and Register Groups
REGISTERS Registers refer to your physical hardware, whether it be a full size Point of Sale uni...
Online Cancellation Code Redemption
This article is for customers redeeming their Cancellation Codes online. Step 1 - Go to Website ...
Tickets for the Current Event Are Scanning as Valid, but for a Future Event
First - Verify the Customer Has the Correct Ticket The first thing to do is to verify that the t...
Trackside Bluetooth QR Scanner
-These can not be paired to a new dongle. If the dongle is lost, the scanner will no longer be ...
Edit an Event Listing
See Editing Events & Pricing