Recently Updated Pages
Edit Profile
This article will save you a couple steps and show you how to edit a customer profile if you've a...
I'm Having Trouble With My Scanner
First - Check Charge The easiest check for this is to verify that the scanner has some level of ...
My Scanner Won't Connect by Bluetooth
First - Check Charge The easiest check for this is to verify that the scanner has some level of ...
Via Bluetooth - Android
This article will assist you in connecting a Trackside Bluetooth QR Scanner to an Android Bluetoo...
Via Bluetooth - iOS
This article will assist you in connecting a Trackside Bluetooth QR Scanner to an iOS Bluetooth d...
Via USB Dongle
This article will show you how to wirelessly connect your Trackside Bluetooth QR Scanner to the T...
Via Wired USB
This article will assist you in connecting your Trackside Bluetooth QR Scanner to your Trackside ...
My Keyboard Isn't Working
First - check connection Follow the cable from the keyboard to the back of the monitor and find ...
June 21, 2023 - Handheld Update with Printer Setting Changes
Please follow the steps below to make sure your handheld units print Trackside tickets & receipts...
Participant Waiver Coordinates (Modified Plan Feature)
Note: This is a Modified Plan feature. If you are on a lower level plan, use of this feature may ...
Creating Images of Your Forms
Note that the digital waivers and tech form process requires you to have a .png file of your form...
I Just Changed My Ticket Pricing. The Event Listing Pricing is Displaying the Old Price, but the Cart is Correct
This article will explain what's happening when you change your Participant Registration Product ...
Timing & Scoring Entry (Modified Plan Feature)
Note: This is a Modified Plan feature. If you are on a lower level plan, use of this feature may ...
Emergency Info (Modifed Plan Feature)
Note: This is a Modified Plan feature. If you are on a lower level plan, use of this feature may ...
My Computer Just Locked Up / Won't Turn On
This article will walk you through a couple steps in case your computer stops responding. NOTE: ...
Cannot Determine Product Based on the Selected Options Error
Seeing this error? This article will help you resolve "Cannot Determine Product Based on the Sele...
Update Variation Price
This article will show you how to update the pricing for the individual Variations of your Genera...
Update Variation Price
This article will show you how to update the individual Variation prices for each of your Partici...
Update Base Price
Note that this is for the Participant Registration Product only, and will only be applicable to d...
Update Base Price
Note that this is for the General Admission Ticket Product only, and will only be applicable to n...