Recently Updated Pages
Tech Card (Modified Plan Feature)
Note: This is a Modified Plan feature. If you are on a lower level plan, use of this feature may ...
Find a Participant (Modified Plan Feature)
Note: This is a Modifed Plan feature. If you are on a lower level plan, use of this feature may c...
Manually Create a Web Order for a Customer
This article will show you how to manually create an order for a customer. It takes several of th...
Reassign an Entire Order
This article will show you how to reassign an entire order from one customer account to another. ...
Issue Refund
This article will show you how to issue a full or partial refund toward a payment for an order. ...
Cancel a Ticket
This article will cover cancellation of a single ticket. If you are cancelling your event, do not...
Transfer a Ticket / Product
This article will show you how to transfer a Participant Registration Product or General Admissio...
Resend Tickets For a Completed Order
This article will show you how to resend tickets to a customer for a completed order in the case ...
Resend a Receipt for a Completed Order
This article will show you how to resend a receipt to a customer for a completed order in the cas...
Apply a Payment to a Pending Cart
This article will show you how to manually apply a payment to in progress carts to assist with cu...
Edit Pending Carts
This article will show you around editing in progress carts to assist with customer orders and so...
View Pending Carts
This article will show you where to view in progress carts to assist with customer orders and som...
View Order Details
This article will pick up from View Completed Orders and Find a Customer Order and show you how t...
Find a Customer Order
This article will show you the filters on the Orders screen. Step 1 - Navigate to Orders To loo...
View Completed Orders
This article will show you how to bring up completed orders in Orders. Step 1 - Navigate to Orde...
Newsletters
This article will show you the Newsletters tab in the User Profile you access from the People Pag...
Profile
This tab is the first one you load into after clicking on a username on the People Page. You can ...
Address Book
This article will show you the Address Book tab in the User Profile you access from the People Pa...
Orders
This article will show you how to view customer orders from the user profile via the People Page....
Coupons (Modified Plan Feature)
Note: This is a Modified Plan feature. If you are on a lower level plan, use of this feature may ...