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If you only need to adjust quantities of items already in the cart, you may use the plus or minus signs to adjust quantities of certain items on the ticket. Note - When you use these buttons, adjust them one at a time and allow the screen to load before furth...

Click Apply Gift Card

Click Apply Coupon

Ensure Coupons and Gift Cards are applied prior to performing this step! Step 1- Click Pay by Cash From the Checkout screen, click on Pay by Cash. Step 2 - Input cash tendered On the following screen, enter the amount of cash tendered. Step 3 - Click ...

Ensure Coupons and Gift Cards are applied prior to performing this step! Step 1 - Click Pay by Credit From the Checkout screen, click on Pay by Credit. Step 2 - Input Card Information On the following screen, use a card reader to swipe the credit card. (...

At the end of the day or end of your shift, you should close the till. Step 1 - Click Close Till Once you are ready to end your Point-Of-Sale session, you will begin by clicking Close Till on the Point-Of-Sale Cart screen. Step 2 - Session Summary This w...

This article will assist you in connecting a Trackside Bluetooth QR Scanner to an Android Bluetooth device. Want a different type of connection or having Bluetooth issues? See Via USB Dongle or Via Wired USB. Trackside Scanner Connection Sheet The most up t...

This article will show you how to wirelessly connect your Trackside Bluetooth QR Scanner to the Trackside Point of Sale using the included dongles. The USB dongles are factory paired with the scanners, so if a dongle is lost, this method will no longer work f...

This article will assist you in connecting your Trackside Bluetooth QR Scanner to your Trackside Point of Sale with a cable. This method will charge the scanner as you use it. If you ever need a replacement cable, these are easily replaced locally. You just n...

See Editing Events & Pricing

See the Glossary article for Event Listing to understand an Event Listing's purpose. Edit the Event Listing to update: Event Title Event Dates Event Description Important Times Linked Participant Registration Product & Description Linked General Admis...

See the Glossary article Participant Registration Product for a definition and the role of a Participant Registration Product. Edit the Participant Registration Product as described in Edit a Participant Registration Product to update: Title Date Front G...

See the General Admission Ticket Product article in the Glossary for an explanation of General Admission Ticket Products. Edit the General Admission Ticket Product to update: Title Date Front Gate hours Track Loyalty Points FAQ Special Instructions ...

The products set to generate QR codes are your General Admission Ticket Products and Participant Registration Products. These will print on receipts for tickets bought on site at a Point-Of-Sale, and will be generated in their own email for customers buying ti...

Where is my Event? If you'd like to return to an unpublished Event Listing, you won't be able to find it on the Events Page Go to Content Once logged in, you can view all of your Event Listings, published and unpublished on your Content Page. Click on the C...

There are a couple ways to view a published Event Listing. Easy Method - Events Page The easiest way to find a published Event Listing is to click on it from your Events Page. Alternative Method - Content Step 1: Click Content If you're having trouble f...

Follow the instructions below to edit an Event Listing Title. It's important to understand the relationship between Event Listings and Products. Editing the Event Title of your Event Listing will NOT automatically update the Title of the associated Participan...

Note that this is for the overall Event Listing and is going to show on the Event Listing page only. If you are changing the event date, you'll also need to change the date on the linked General Admission Ticket Product and Participant Registration Product. S...

Note that this is for the overall Event Listing and will be seen by both those looking to buy General Admission Ticket Products and Participant Registration Products. Use this for any information that is applicable to BOTH participants and general ticket holde...

Note that this is for the overall Event Listing and will be seen by both those looking to buy General Admission Ticket Products and Participant Registration Products. If you need to address just one group or the other, see Edit a General Admission Ticket Produ...