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Continuing from Base Product, this article focuses on continuing to use the Product Setup Assistant to generate a Product to sell. It will focus on setting up Options for our Product. Step 1 - Create Product Options Once we're on the next screen, we'll set u...

Continuing from Product Options, this article focuses on continuing to use the Product Setup Assistant to generate a Product to sell. It will focus on finalizing our Product by adding stock and a barcode if applicable. Step 1 - Enter Stock The next step in c...

Once they're created, all of your Products will live on your Product Page. This article will show you that page and how to find your Products on it. Step 1 - Navigate to Product Page Once you're logged in, begin by hovering over Commerce in the Management Me...

This article will follow up from Find/View a Product and help you manage your Products once you have them established. This will basically take you back through the Product Setup Assistant to make changes to your Products. Step 1 - Navigate to Product Page F...

This article will show you how to manage & receive stock for your merchandise & concession Product Types in the interface you're used to seeing for Participant Registration Products and General Admission Ticket Products. Step 1 - Navigate to Product Page We'...

Until this section of the How To gets a little more filled in, for the time being, you can look at Send a Newsletter Issue and stop at the part where you send yourself a test newsletter. This article will get built out more in the future!

(This is a quick placeholder outline from a support email Sarah sent. Images and any further elaboration will be added later, but hopefully this will get you the gist of the process in the meantime!)   Go to Content, click on the tab "Newsletter issues". Cl...

Note: This is a Modified Plan feature. If you are on a lower level plan, use of this feature may change your per-ticket usage rate to the associated higher rate. This article will walk you through getting to Race Control & Safety for your event, will show you...

Note: This is a Modifed Plan feature. If you are on a lower level plan, use of this feature may change your per-ticket usage rate to the associated higher rate. This article will show you searching for your participants in the Control / Safety screen. Step 1...

Note: This is a Modified Plan feature. If you are on a lower level plan, use of this feature may change your per-ticket usage rate to the associated higher rate. This article will show you where to find tech cards in the Control / Safety screen and what you'l...

Note: This is a Modified Plan feature. If you are on a lower level plan, use of this feature may change your per-ticket usage rate to the associated higher rate. This article will show you where to look to find emergency info for a Participant in the Control ...

Note: This is a Modified Plan feature. If you are on a lower level plan, use of this feature may change your per-ticket usage rate to the associated higher rate. This article will show you the Timing & Scoring Entry feature in Control / Safety. Step 1 - Navi...

Note: This is a Modified Plan feature. If you are on a lower level plan, use of this feature may change your per-ticket usage rate to the associated higher rate. This article will show you how to export your data from Control / Safety to your spreadsheet appl...

Note: This is a Modified Plan feature. If you are on a lower level plan, use of this feature may change your per-ticket usage rate to the associated higher rate. This article will help you understand the meaning of the different check-in statuses under Status...

This article will walk you through the People Page and filters available for finding customer accounts for your Trackside site. Step 1 - Navigate to People Page For everything customer account related, you're going to become well acquainted with the People P...

This article will show you the filters on the Orders screen. Step 1 - Navigate to Orders To look at the filters in the Orders screen, first we must get to the Orders screen. First log in, then hover over Commerce in the Management Menu. Once the menu expa...

This article will save you a couple steps and show you how to edit a customer profile if you've already found them on the People Page and have clicked on their username to be sent to their user profile. If you haven't you can click over to Edit Customer Accoun...

This article will walk you through the My Events tab on the user profile you access from the People Page. Step 1 - Navigate to User Profile First we need to get to the People Page. Once you're logged in, Click the People tab in the Management Menu to get the...

This article will show you through the My Garage tab in the User Profile you'll access from the People Page. Step 1 - Navigate to User Profile First we need to get to the People Page. Once you're logged in, Click the People tab in the Management Menu to get ...

Note: This is a Pro Plan feature. If you are on a lower level plan, use of this feature may change your per-ticket usage rate to the associated higher rate. This article will show you the Reward Points tab in the User Profile you access from the People Page. ...