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Every event is going to have different classes for drivers to participate in. In this article, we're going to demonstrate the setup of a Driver Classification in Trackside. Driver Classifications must be set up before creating an event using the Event Setup A...

This article will help you set up new (or edit existing) Ticket Types for General Admission Ticket Products. Step 1 - Navigate to Ticket Types Once you're logged in, hover your cursor over Configuration in the Management Menu. If you don't see this menu, cli...

When participants register for an event, they will need to select (or create) a vehicle from their Garage. You have the ability to add different Vehicle Components to the standard Garage. Step 1 - Navigate to Garage Once you are logged in, hover over Configu...

During onboarding, we set these up for you. If you are a track facility, you will not need to add or edit these. If you are a promoter, you may need to add a new Track. In order to create an event, the track it will be held at must be added to your Tra...

It's time to setup of your first event using the Event Setup Assistant - ensure you have the prerequisite steps completed before starting the Event Setup Assistant! IMPORTANT: If you've already set up an event and can't find it listed on your Events Page, see...

Continuing from where Event Details left off, we'll now set up the Participant Registration Product aspect of our event. Enter Participant Description Here you have the chance to add a description or important information that's pertinent to just your Partic...

Continuing from where Participant Event left off, we're now going to set up the General Admission Ticket Product in the Event Setup Assistant. If you're following along from there, you're going to find setup of this Product is very similar. Step 1 - Fill in t...

REGISTERS Registers refer to your physical hardware, whether it be a full size Point of Sale unit or a handheld Point of Sale unit. Each Register must be defined within Trackside and have its own unique name. During your onboarding process, we work with you t...

Setting Up Register Groups Step 1 - Navigate to Register Groups Once logged in, we will navigate to Register Groups by hovering through the menu structure as follows: (Hover) Configuration > (Hover) Trackside > (Hover) Point of Sale (POS) > (Click) Regist...

This article will help you get easily selectable buttons set up on your POS for quicker selection of Products without bar codes in place of using the Product Lookup function. Ensure you have some products - General Admission Ticket Products and Participant Reg...

This article will assist you in customizing some of the basic receipt settings. Step 1 - Navigate to Receipt under Configuration Once you're logged in, we need to navigate to Receipt under the Configuration menu. For the following steps, you may click on the...

You must have products to sell which are created with Event Setup Assistant and/or Product Setup Assistant. If you have events listed on your Events Page and haven't deleted any of your products, you will have at least a Participant Registration Product to sel...

Step 1 - Navigate to Point of Sale Sign In & Hover Over Trackside After signing in, Hover over Trackside. Alternatively you can click on this and it will take you to a separate page with the link for the next step on it. This method will get you to the same ...

Prerequisites You must have the Trackside Bluetooth QR Scanner connected. (See Via Bluetooth , Via USB Dongle , or Via Wired USB ). You must also have input the barcode during product setup. See Product Setup Assistant if you need to set up a new product, or...

If your Point-Of-Sale screen does not have any buttons, see Product Mapping (Add Buttons to POS Screen) to set them up. These are useful for high volume items or selling on site registrations for your event. Click on buttons to add items to Cart. Products wi...

If you are selling a Participant Registration from the Point-Of-Sale, you will have to fill out the Participant Registration form that they would otherwise fill out online for pre-registrations. This is where urging your participants to set up accounts online ...

If your Point-Of-Sale screen does not have any buttons, see Product Mapping (Add Buttons to POS Screen) to set them up. Step 1 - Enter a Search Term Into the Text Box Type part of the item's title into the Product Lookup text box. This will also work for Par...

Positive numbers = charge Negative numbers = discount! Step 1 - Click Misc Charge To add a miscellaneous charge to the transaction, while on the Point-Of-Sale Cart screen, click the Misc Charge button. This will create a pop-up for the Miscellaneous Char...

Once your order is complete and the customer is ready to check out, click the Checkout button below the Cart. This will take you to the checkout screen.

If you need to completely cancel a sale, the Cancel Sale button is available to you in the Checkout screen. A confirmation dialogue box will pop up to ask you to confirm cancelling the sale. The next screen that loads will provide a confirmation of the prev...