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References

Shown below are all the known pages in the system that link to this item.

Ticket Types

Event Setup Prerequisites

This article will help you set up new (or edit existing) Ticket Types for General Admission Ticke...

Event Details

Event Setup Event Setup Assistant

It's time to setup of your first event using the Event Setup Assistant - ensure you have the prer...

General Ticket

Event Setup Event Setup Assistant

Continuing from where Participant Event left off, we're now going to set up the General Admission...

Product Mapping (Add Buttons to POS Screen)

Point-Of-Sale Configuration

This article will help you get easily selectable buttons set up on your POS for quicker selection...

General Admission Ticket (Product)

Editing Events & Pricing Understanding Event Components

See the General Admission Ticket Product article in the Glossary for an explanation of General Ad...

Products Generating QR Codes

Editing Events & Pricing Understanding Event Components

The products set to generate QR codes are your General Admission Ticket Products and Participant ...

Event Title

Editing Events & Pricing Edit an Event Listing

Follow the instructions below to edit an Event Listing Title. It's important to understand the r...

Event Description

Editing Events & Pricing Edit an Event Listing

Note that this is for the overall Event Listing and will be seen by both those looking to buy Gen...

Important Times

Editing Events & Pricing Edit an Event Listing

Note that this is for the overall Event Listing and will be seen by both those looking to buy Gen...

Linked Participant Registration Product & Description

Editing Events & Pricing Edit an Event Listing

As discussed previously, your Event Listing Page links to two underlying products - a Participant...

Linked General Admission Ticket Product & Description

Editing Events & Pricing Edit an Event Listing

As discussed previously, your Event Listing Page links to two underlying products - a Participant...

Publish Checkbox & Save Changes

Editing Events & Pricing Edit an Event Listing

Note: Event Listings are automatically unpublished once the event date passes. Click on Edit tow...

Find & Edit a Participant Registration Product from Product Page

Editing Events & Pricing Edit a Participant Registration Product

This series of articles will help guide you through editing a Participant Registration Product af...

Find & Edit a General Admission Ticket Product from Product Page

Editing Events & Pricing Edit a General Admission Ticket Product

This series of articles will help guide you through editing a General Admission Ticket Product af...

Title

Editing Events & Pricing Edit a General Admission Ticket Product

This article will show you how to edit a General Admission Ticket Product title for an event you'...

Date

Editing Events & Pricing Edit a General Admission Ticket Product

This article will show you how to edit a General Admission Ticket Product date for an event you'v...

Front Gate Hours

Editing Events & Pricing Edit a General Admission Ticket Product

This article will show you how to edit Front Gate hours for a General Admission Ticket Product ti...

Track

Editing Events & Pricing Edit a General Admission Ticket Product

This article will show you how to edit the track for a General Admission Ticket Product tied to a...

Bonus Loyalty Points (PRO PLAN FEATURE)

Editing Events & Pricing Edit a General Admission Ticket Product

Note: This is a Pro Plan feature. If you are on a lower level plan, use of this feature may chang...

FAQ

Editing Events & Pricing Edit a General Admission Ticket Product

This article will show you how to edit FAQs for your General Admission Ticket Product tied to an ...

Special Instructions

Editing Events & Pricing Edit a General Admission Ticket Product

This article will show you how to edit Special Instructions sent out to General Admission Ticket ...

Publish Checkbox & Save

Editing Events & Pricing Edit a General Admission Ticket Product

This article will show you how to publish and unpublish a General Admission Ticket Product for an...

Update Base Price

Editing Events & Pricing Edit a General Admission Ticket Product

Note that this is for the General Admission Ticket Product only, and will only be applicable to n...

Update Variation Price

Editing Events & Pricing Edit a General Admission Ticket Product

This article will show you how to update the pricing for the individual Variations of your Genera...

Manage Stock

Editing Events & Pricing Edit a General Admission Ticket Product

Note that this is for the General Admission Ticket Product only, and will only be applicable to n...

Add Ticket Types

Editing Events & Pricing Edit a General Admission Ticket Product

Need to add another Ticket Type to an existing event? You're in the right place! If you created ...

About Products

Products Prerequisites

If you haven't seen them yet, it might be good to review the Glossary articles for Product, Optio...

Manage Product

Products Managing Products

This article will follow up from Find/View a Product and help you manage your Products once you h...

Manage & Receive Stock

Products Managing Products

This article will show you how to manage & receive stock for your merchandise & concession Produc...

My Events

Customer Service User Profile

This article will walk you through the My Events tab on the user profile you access from the Peop...

Transfer a Ticket / Product

Customer Service Orders & Order Operations

This article will show you how to transfer a Participant Registration Product or General Admissio...

Event Listing

Glossary

The Event Listing is more or less the backbone of what Trackside needs to serve it's purpose. A l...

Event Listing Page

Glossary

The Event Listing Page is generated when you complete building your Event Listing in the Event Se...

Participant Registration Product

Glossary

A Participant Registration Product is the overall Product for all of your driver/racer's tickets ...

General Admission Ticket Product

Glossary

A General Admission Ticket Product is the overall Product for all of your spectator or general ad...

Important Note Regarding Auto Scan

The Day of Your Event Using the Point-Of-Sale

Take note of the Auto Scan warning at the top of the Checkout screen. When displayed, this warnin...

Before You Edit Your Participant Registration Product

Editing Events & Pricing Edit a Participant Registration Product

Before you edit your Participant Registration Product, it's important to understand the relations...

Event Setup Assistant

Glossary

You'll use the Event Setup Assistant primarily to generate Event Listings. When applicable, these...

Product Setup Assistant

Glossary

The Product Setup Assistant is used to generate certain Products to sell from your Point-Of-Sale....

Product Type

Glossary

Every Product in Trackside is classified by a Product Type. These Product Types are: Concessio...

Assign a Product Loyalty Points (Pro Plan Feature)

Products Managing Products

Note: This is a Pro Plan feature. If you are on a lower level plan, use of this feature may chang...

Before You Edit Your General Ticket Product

Editing Events & Pricing Edit a General Admission Ticket Product

Before you edit your General Ticket Product, it's important to understand the relationship betwee...

READ ME FIRST!

Editing Events & Pricing Understanding Event Components

We really can not stress this enough - it's important to understand the relationship between Even...

Find & Edit a Participant Registration Product from Event Listing

Editing Events & Pricing Edit a Participant Registration Product

This series of articles will help guide you through editing a Participant Registration Product af...

Find & Edit a General Admission Ticket Product from Event Listing

Editing Events & Pricing Edit a General Admission Ticket Product

This series of articles will help guide you through editing a General Admission Ticket Product af...

Cannot Determine Product Based on the Selected Options Error

Event Setup Troubleshooting

Seeing this error? This article will help you resolve "Cannot Determine Product Based on the Sele...

I Just Changed My Ticket Pricing. The Event Listing Pricing is Displaying the Old Price, but the Cart is Correct

Event Setup Troubleshooting

This article will explain what's happening when you change your Participant Registration Product ...