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Orders (In Progress)

Customer Service Customer Database

This article will show you how to view customer orders from the People Page. Step 1 - Navigate t...

Updated 2 days ago by Justin

Find a Customer Order (In Progress)

Customer Service Customer Database

Commerce > Orders

Updated 2 days ago by Justin

Find a Customer Account

Customer Service Customer Database

This article will walk you through the People Page and filters available for finding customer acc...

Updated 2 days ago by Justin

Product Type

Glossary

Every Product in Trackside is classified by a Product Type. These Product Types are: Concessio...

Updated 2 days ago by Justin

Product Type Category

Glossary

Product Type Categories are a user defined sub categorization to the standard Product Types avail...

Updated 2 days ago by Justin

People Page

Glossary

The People Page is where most of your management of customer accounts and customer service is goi...

Updated 2 days ago by Justin

Product

Glossary

Products for our sake is going to be any purchasable item on your Trackside site. For instance, t...

Updated 2 days ago by Justin

Product Page

Glossary

This page houses every product for sale through your Trackside platform. This includes Participan...

Updated 2 days ago by Justin

Variation

Glossary

Variations are the resultant SKUs generated from adding options to products, normally merchandise...

Updated 2 days ago by Justin

Register Group

Glossary

A Register Group will contain a single or multiple Registers that Point-Of-Sale operators will lo...

Updated 2 days ago by Trackside Admin

Register

Glossary

For the purposes of Trackside, a Register is a virtualized station within a Register Group for co...

Updated 2 days ago by Justin

Point-Of-Sale

Glossary

The Point-Of-Sale is the portion of Trackside that you will utilize for selecting a Register and ...

Updated 2 days ago by Justin

Top Right Menu

Glossary

The top right menu shows for all users, including guests not logged in. Once logged in, it will d...

Updated 2 days ago by Justin

Product Setup Assistant

Glossary

The Product Setup Assistant is used to generate certain Products to sell from your Point-Of-Sale....

Updated 2 days ago by Justin

Manage & Receive Stock

Products Managing Products

This article will show you how to manage & receive stock for your merchandise & concession Produc...

Updated 2 days ago by Justin

Manage Product

Products Managing Products

This article will follow up from Find/View a Product and help you manage your Products once you h...

Updated 3 days ago by Justin

View a General Admission Ticket Product

Editing Events & Pricing Edit a General Admission Ticket Product

This series of articles will help guide you through editing a General Admission Ticket Product af...

Updated 3 days ago by Justin

Before You Edit Your Participant Registration Product

Editing Events & Pricing Edit a Participant Registration Product

Before you edit your Participant Registration Product, it's important to understand the relations...

Updated 3 days ago by Justin

Assign a Product Loyalty Points

Products Managing Products

This article will show you how to assign customers loyalty points for purchase of Products create...

Updated 3 days ago by Justin

Find/View a Product

Products Managing Products

Once they're created, all of your Products will live on your Product Page. This article will show...

Updated 3 days ago by Justin