The Day of Your Event
These are basic operations you can expect to perform on the day of your event with the bare bones of Trackside implemented.
Using the Point-Of-Sale
Prerequisites
You must have products to sell which are created with Event Setup Assistant and/or Product Setup ...
Important!
There are 3 very important concepts to remember when logging into devices and opening tills: 1. ...
Video Tutorial
Open Till
Step 1 - Navigate to Point of Sale Sign In & Hover Over Trackside After signing in, Hover over ...
Add Item by Scanning Barcode
Prerequisites You must have the Trackside Bluetooth QR Scanner connected. (See Via Bluetooth , V...
Add Item by Clicking a Button (Product or Ticket)
If your Point-Of-Sale screen does not have any buttons, see Product Mapping (Add Buttons to POS S...
Add Item by Product Lookup
If your Point-Of-Sale screen does not have any buttons, see Product Mapping (Add Buttons to POS S...
Add Miscellaneous Charge or Discount
Positive numbers = charge Negative numbers = discount! Step 1 - Click Misc Charge To add a mis...
Add a Participant Registration at the Point-Of-Sale
If you are selling a Participant Registration from the Point-Of-Sale, you will have to fill out t...
Checkout
Once your order is complete and the customer is ready to check out, click the Checkout button bel...
Important Note Regarding Auto Scan
Take note of the Auto Scan warning at the top of the Checkout screen. When displayed, this warnin...
Cancel Sale
If you need to completely cancel a sale, the Cancel Sale button is available to you in the Checko...
Add More Items
If you only need to adjust quantities of items already in the cart, you may use the plus or minus...
Apply Gift Card (In Progress)
Click Apply Gift Card
Apply Coupon (In Progress)
Click Apply Coupon
Pay by Cash
Ensure Coupons and Gift Cards are applied prior to performing this step! Step 1- Click Pay by Ca...
Pay by Credit
Ensure Coupons and Gift Cards are applied prior to performing this step! Step 1 - Click Pay by C...
Receipt
Once payment is complete, the customer's receipt should print, or you will receive a prompt to pr...
Close Till
At the end of the day or end of your shift, you should close the till. Step 1 - Click Close Till...
Scanning Pre-sold Tickets
Connecting a Scanner
Via Bluetooth - Android
This article will assist you in connecting a Trackside Bluetooth QR Scanner to an Android Bluetoo...
Via Bluetooth - iOS
This article will assist you in connecting a Trackside Bluetooth QR Scanner to an iOS Bluetooth d...
Via USB Dongle
This article will show you how to wirelessly connect your Trackside Bluetooth QR Scanner to the T...
Via Wired USB
This article will assist you in connecting your Trackside Bluetooth QR Scanner to your Trackside ...
Loading Paper in the Trackside Handheld
This article will aim to make changing the paper in the Trackside Handheld a breeze. Step 1 - Ob...