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The Day of Your Event

These are basic operations you can expect to perform on the day of your event with the bare bones of Trackside implemented.

Using the Point-Of-Sale

Prerequisites

You must have products to sell which are created with Event Setup Assistant and/or Product Setup ...

Important!

There are 3 very important concepts to remember when logging into devices and opening tills: 1. ...

Video Tutorial

Open Till

Step 1 - Navigate to Point of Sale Sign In & Hover Over Trackside After signing in, Hover over ...

Add Item by Scanning Barcode

Prerequisites You must have the Trackside Bluetooth QR Scanner connected. (See Via Bluetooth , V...

Add Item by Clicking a Button (Product or Ticket)

If your Point-Of-Sale screen does not have any buttons, see Product Mapping (Add Buttons to POS S...

Add Item by Product Lookup

If your Point-Of-Sale screen does not have any buttons, see Product Mapping (Add Buttons to POS S...

Add Miscellaneous Charge or Discount

Positive numbers = charge Negative numbers = discount! Step 1 - Click Misc Charge To add a mis...

Add a Participant Registration at the Point-Of-Sale

If you are selling a Participant Registration from the Point-Of-Sale, you will have to fill out t...

Checkout

Once your order is complete and the customer is ready to check out, click the Checkout button bel...

Important Note Regarding Auto Scan

Take note of the Auto Scan warning at the top of the Checkout screen. When displayed, this warnin...

Cancel Sale

If you need to completely cancel a sale, the Cancel Sale button is available to you in the Checko...

Add More Items

If you only need to adjust quantities of items already in the cart, you may use the plus or minus...

Apply Gift Card (In Progress)

Click Apply Gift Card

Apply Coupon (In Progress)

Click Apply Coupon

Pay by Cash

Ensure Coupons and Gift Cards are applied prior to performing this step! Step 1- Click Pay by Ca...

Pay by Credit

Ensure Coupons and Gift Cards are applied prior to performing this step! Step 1 - Click Pay by C...

Receipt

Once payment is complete, the customer's receipt should print, or you will receive a prompt to pr...

Close Till

At the end of the day or end of your shift, you should close the till. Step 1 - Click Close Till...

Scanning Pre-sold Tickets

Connecting a Scanner

Loading Paper in the Trackside Handheld

This article will aim to make changing the paper in the Trackside Handheld a breeze. Step 1 - Ob...