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References

Shown below are all the known pages in the system that link to this item.

Product Page

Glossary

This page houses every product for sale through your Trackside platform. This includes Participan...

Register Group

Glossary

A Register Group will contain a single or multiple Registers that Point-Of-Sale operators will lo...

Add Item by Product Lookup

The Day of Your Event Using the Point-Of-Sale

If your Point-Of-Sale screen does not have any buttons, see Product Mapping (Add Buttons to POS S...

Important Note Regarding Auto Scan

The Day of Your Event Using the Point-Of-Sale

Take note of the Auto Scan warning at the top of the Checkout screen. When displayed, this warnin...

Add More Items

The Day of Your Event Using the Point-Of-Sale

If you only need to adjust quantities of items already in the cart, you may use the plus or minus...

Add a Participant Registration at the Point-Of-Sale

The Day of Your Event Using the Point-Of-Sale

If you are selling a Participant Registration from the Point-Of-Sale, you will have to fill out t...

Event Setup Assistant

Glossary

You'll use the Event Setup Assistant primarily to generate Event Listings. When applicable, these...

Products Generating QR Codes

Editing Events & Pricing Understanding Event Components

The products set to generate QR codes are your General Admission Ticket Products and Participant ...

Participant Registration (Product)

Editing Events & Pricing Understanding Event Components

See the Glossary article Participant Registration Product for a definition and the role of a Part...

About Products

Products Prerequisites

If you haven't seen them yet, it might be good to review the Glossary articles for Product, Optio...

Product Type

Glossary

Every Product in Trackside is classified by a Product Type. These Product Types are: Concessio...

Product Setup Assistant

Glossary

The Product Setup Assistant is used to generate certain Products to sell from your Point-Of-Sale....

Event Listing

Glossary

The Event Listing is more or less the backbone of what Trackside needs to serve it's purpose. A l...

Participant Registration Product

Glossary

A Participant Registration Product is the overall Product for all of your driver/racer's tickets ...

General Admission Ticket Product

Glossary

A General Admission Ticket Product is the overall Product for all of your spectator or general ad...

Event Listing Page

Glossary

The Event Listing Page is generated when you complete building your Event Listing in the Event Se...

Before You Edit Your Participant Registration Product

Editing Events & Pricing Edit a Participant Registration Product

Before you edit your Participant Registration Product, it's important to understand the relations...

Before You Edit Your General Ticket Product

Editing Events & Pricing Edit a General Admission Ticket Product

Before you edit your General Ticket Product, it's important to understand the relationship betwee...

READ ME FIRST!

Editing Events & Pricing Understanding Event Components

We really can not stress this enough - it's important to understand the relationship between Even...

Event Title

Editing Events & Pricing Edit an Event Listing

Follow the instructions below to edit an Event Listing Title. It's important to understand the r...

Important Times

Editing Events & Pricing Edit an Event Listing

Note that this is for the overall Event Listing and will be seen by both those looking to buy Gen...

Linked Participant Registration Product & Description

Editing Events & Pricing Edit an Event Listing

As discussed previously, your Event Listing Page links to two underlying products - a Participant...

Linked General Admission Ticket Product & Description

Editing Events & Pricing Edit an Event Listing

As discussed previously, your Event Listing Page links to two underlying products - a Participant...

Publish Checkbox & Save Changes

Editing Events & Pricing Edit an Event Listing

Note: Event Listings are automatically unpublished once the event date passes. Click on Edit tow...

Find & Edit a Participant Registration Product from Event Listing

Editing Events & Pricing Edit a Participant Registration Product

This series of articles will help guide you through editing a Participant Registration Product af...

Find & Edit a Participant Registration Product from Product Page

Editing Events & Pricing Edit a Participant Registration Product

This series of articles will help guide you through editing a Participant Registration Product af...

Title

Editing Events & Pricing Edit a Participant Registration Product

This article will show you how to edit a Participant Registration Product title for an event you'...

Date

Editing Events & Pricing Edit a Participant Registration Product

This article will show you how to edit Participant Registration Product dates for an event you've...

Front Gate Hours

Editing Events & Pricing Edit a Participant Registration Product

This article will show you how to edit Participant Registration Product Front Gate hours for an e...

Track

Editing Events & Pricing Edit a Participant Registration Product

This article will show you how to edit the applicable track for a Participant Registration Produc...

Bonus Loyalty Points (PRO PLAN FEATURE)

Editing Events & Pricing Edit a Participant Registration Product

Note: This is a Pro Plan feature. If you are on a lower level plan, use of this feature may chang...

FAQ

Editing Events & Pricing Edit a Participant Registration Product

This article will show you how to edit FAQs associated with the Participant Registration Product ...

Special Instructions

Editing Events & Pricing Edit a Participant Registration Product

This article will show you how to edit Participant Registration Product Special Instructions tied...

Publish Checkbox & Save

Editing Events & Pricing Edit a Participant Registration Product

This article will show you how to publish or unpublish a Participant Registration Product for an ...

Manage Stock

Editing Events & Pricing Edit a Participant Registration Product

Note that this is for the Participant Registration Product only, and will only be applicable to d...

Add Driver Classifications

Editing Events & Pricing Edit a Participant Registration Product

Need to add another Driver Class to an existing event? You're in the right place! If you created...

Find & Edit a General Admission Ticket Product from Event Listing

Editing Events & Pricing Edit a General Admission Ticket Product

This series of articles will help guide you through editing a General Admission Ticket Product af...

Find & Edit a General Admission Ticket Product from Product Page

Editing Events & Pricing Edit a General Admission Ticket Product

This series of articles will help guide you through editing a General Admission Ticket Product af...

Manage Product

Products Managing Products

This article will follow up from Find/View a Product and help you manage your Products once you h...

Manage & Receive Stock

Products Managing Products

This article will show you how to manage & receive stock for your merchandise & concession Produc...

Assign a Product Loyalty Points (Pro Plan Feature)

Products Managing Products

Note: This is a Pro Plan feature. If you are on a lower level plan, use of this feature may chang...

My Events

Customer Service User Profile

This article will walk you through the My Events tab on the user profile you access from the Peop...

Transfer a Ticket / Product

Customer Service Orders & Order Operations

This article will show you how to transfer a Participant Registration Product or General Admissio...

Event Description

Editing Events & Pricing Edit an Event Listing

Note that this is for the overall Event Listing and will be seen by both those looking to buy Gen...

Update Base Price

Editing Events & Pricing Edit a Participant Registration Product

Note that this is for the Participant Registration Product only, and will only be applicable to d...

Update Variation Price

Editing Events & Pricing Edit a Participant Registration Product

This article will show you how to update the individual Variation prices for each of your Partici...

Cannot Determine Product Based on the Selected Options Error

Event Setup Troubleshooting

Seeing this error? This article will help you resolve "Cannot Determine Product Based on the Sele...

I Just Changed My Ticket Pricing. The Event Listing Pricing is Displaying the Old Price, but the Cart is Correct

Event Setup Troubleshooting

This article will explain what's happening when you change your Participant Registration Product ...

Product Mapping (Add Buttons to POS Screen)

Point-Of-Sale Configuration

This article will help you get easily selectable buttons set up on your POS for quicker selection...

Prerequisites

The Day of Your Event Using the Point-Of-Sale

You must have products to sell which are created with Event Setup Assistant and/or Product Setup ...

Event Details

Event Setup Event Setup Assistant

It's time to setup of your first event using the Event Setup Assistant - ensure you have the prer...

Participant Event

Event Setup Event Setup Assistant

Continuing from where Event Details left off, we'll now set up the Participant Registration Produ...